FAQ

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AIRSYS Medical Equipment Customer Service and Support
Looking for support for the AIRSYS Medical line of products?   Here at Tempest HVAC, we support the AIRSYS Data Center and Telecom equipment.  Pleas...
Tue, 22 Mar, 2016 at 11:38 AM
Does AIRSYS North America offer training or certifications on AIRSYS products?
Yes.  We offer online webinars at no cost for our authorized service contractors and customers. Currently our training centers around our Wall Pack Units (W...
Fri, 19 May, 2017 at 11:36 AM
Can I change the Set-points of my AIRSYS HVAC System?
Yes!  You have access to make changes to the factory defaults.  Keep in mind that some of the parameters are password protected.  Many of the system paramet...
Fri, 6 Nov, 2015 at 3:34 PM
How do I know what size my WPU is?
To determine which size your WPU is, compare your model number to the table below.  The number just after M-OD. (#2) lists the cooling capacity o...
Fri, 13 Nov, 2015 at 9:38 AM
How do I find out which size my WPUs are?
To determine which size your WPU is, compare your model number to the table below.  The first number(s) after "M-OD" refer to the no...
Fri, 24 Jun, 2016 at 4:13 PM
How do I decode my AIRSYS HVAC system serial number?
1 F20 Product series name: F20 = MOBILECOOL OUTDOOR; F50 = FREECOOLING BOX 2 2 Factory Location 3 12 Year of Production (last two digits) 4...
Fri, 30 Jun, 2017 at 11:27 AM
Partial Free Cooling Explained
The term “Free Cooling” (FC) refers to utilizing cooler outside air instead of running a compressor to maintain temperature in a space. In the US this ...
Tue, 5 Apr, 2016 at 11:33 PM
Can I check which version of the software is loaded in my controller (ASLLC)?
Yes.  The Software Revision Number is in the format of 13BXX. The last two digits refer to the revision number. Follow these steps on the Programmab...
Tue, 17 May, 2016 at 9:46 AM
Intelligent Free Cooling: Fine-tuning Direct Outside-Air Free Cooling with Two Layers of Environment Protection
published by: Jake Yu, HVAC Applications Engineer While free cooling with direct outside air is extremely efficient for cooling remote cell sites and ...
Mon, 23 Apr, 2018 at 12:36 PM
What type of Cat5 connector do I need when wiring between the controller and each WPU?
Both 568A and 568B Cat5 or Cat6 cable connectors are acceptable. There is no preference but just make sure both end are terminated the same way.  For e...
Wed, 28 Sep, 2016 at 11:09 AM